Inside Ingredient Solutions
Ian Galletley, Ingredient Solutions co-founder, was a director, shareholder and member of the team that built Dairyborn Foods Ltd in the UK, selling to Golden Vale for £10 million in February 1999.
Ingredient Solutions, set up in 2000, provides innovative cheese ingredients & products across many sectors of the food industry. They have an extensive customer base including two of the wold’s largest global franchise chains and hundreds of ready meal, fast food and food on the go outlets. Products using their cheese are on virtually every supermarket shelf in the United Kingdom and Ireland; in a fast food outlet in every major town and city throughout Europe; at 30,000 feet and upwards on several major international airlines; on cruise liners, trains, sandwich bars, pubs, hotels, restaurants, schools and delivered in ‘meals on wheels’ format to tens of thousands of homes. Their cheese goes into hundreds of everyday products that are eaten by tens of thousands of consumers every week.
The business is growing fast. Turnover has doubled in the past five years and projected to continue at a similar rate of growth in future.
Cheese Ingredient Buyers Satisfaction Survey 2018 – Insight
97% of Our Customers are Satisfied or very satisfied
other suppliers are
Satisfied or very satisfied
Most buyers are reasonably satisfied with their cheese ingredients supplier. However some are more satisfied still.
Some 97% of OUR customers are satisfied or very satisfied with Ingredient Solutions as their supplier. That’s some 13% ahead of our competitors, which is pretty satisfying in itself.
We will be working in 2020 to keep improving
Dairy Market Report Q1 2020
We hope all of our customers had an enjoyable end to 2019 and are now refreshed for another year as we enter a new decade. The decade of the ‘10’s’ was an enjoyable if challenging one for Ingredient Solutions as I’m sure it was for you.