Inside Ingredient Solutions
Ian Galletly, Ingredient Solutions’ Managing Director, was a director, shareholder and member of the team that built Dairyborn Foods Ltd in the UK, selling to Golden Vale for £10 million in February 1999.
Ingredient Solutions, set up in 2000, provides innovative cheese ingredients & products across many sectors of the food industry. They have an extensive customer base including two of the wold’s largest global franchise chains and hundreds of ready meal, fast food and food on the go outlets. Products using their cheese are on virtually every supermarket shelf in the United Kingdom and Ireland; in a fast food outlet in every major town and city throughout Europe; at 30,000 feet and upwards on several major international airlines; on cruise liners, trains, sandwich bars, pubs, hotels, restaurants, schools and delivered in ‘meals on wheels’ format to tens of thousands of homes. Their cheese goes into hundreds of everyday products that are eaten by tens of thousands of consumers every week.
The business is growing fast. Turnover has doubled in the past five years and projected to continue at a similar rate of growth in future.
Since May 2022 the company was taken over by private cheese dairy Rupp, the largest family-owned company in the Austrian dairy industry, founded in 1908. Rupp produces processed and natural specialty cheeses under the Rupp and Alma brands at four locations in Europe and Asia.
Cheese Ingredient Buyers Satisfaction Survey – Insight
97% of Our Customers are Satisfied or very satisfied
84% of the customers of other suppliers are
Satisfied or very satisfied
Most buyers are reasonably satisfied with their cheese ingredients supplier. However some are more satisfied still.
Some 97% of OUR customers are satisfied or very satisfied with Ingredient Solutions as their supplier. That’s some 13% ahead of our competitors, which is pretty satisfying in itself.
We will be working in 2023 to keep improving
Dairy Market Report Q1 2023
2022 is another year that will certainly go down in the history books for the dairy industry. Prices started to rise in mid- 2020 after the first covid lockdown and kept rising until they reached a record high level in Q2 2022.
Catherine’s role is Technical Assistant and she is one of the newer members of the Ingredient Solutions team. Catherine recently graduated in Food Science and Innovation at WIT and is motivated, positive and enjoys working in a team. Catherine says, “I always see the good in every challenge that approaches me as they can lead to opportunities to learn more.” She is looking forward to focusing on the areas that she can control and learning how to perfect them.
Ted is the Factory Manager, he is the man that keeps everything running smoothly, supporting production and technical operations. He ensures that all the machinery within the factory functions at maximum efficiency and is properly maintained.
Suma has worked for Ingredient Solutions for two years as Technical Manager – leading the technical team. Before working for Ingredient Solutions, Suma worked in Asia, the Middle East and Europe and has over twenty years experience in management and leadership in food and other industries.
Pina is our UK Sales Support Administrator and has worked for Ingredient Solutions since 2012. She works alongside Gary Davies and the sales team providing them with sales information and supporting the team especially when they are on the road. Pina works remotely for Ingredient Solutions from her base in Luton in the UK.
Marek is based near Lublin, that’s not a typo we don’t mean Dublin, he’s our man on the ground in Eastern Europe.
